Privacy Policy & Client Data Governance
Transparent B2B commercial data protection standards, strict client brand confidentiality, vector artwork non-disclosure protocols, and full statutory compliance with the Digital Personal Data Protection (DPDP) Act 2023 of India and European GDPR.
1. Scope & Regulatory Framework
At EcoMart Fabs & Fashion ("Company", "We", "Us", "Our"), proprietary manufacturing unit of Manoj Kumar Jana operating from Bally, Howrah, West Bengal, India, we recognize the critical importance of safeguarding commercial and personal data. This Privacy Policy outlines our transparent protocols governing the collection, processing, and protection of information obtained through our official website (https://ecomartfabs.com/), direct email communications, WhatsApp technical desks, and formal purchase contracts.
- Regulatory Compliance: We process all information in strict accordance with the Digital Personal Data Protection (DPDP) Act 2023 of India, the Information Technology Act 2000, and the core principles of the European Union General Data Protection Regulation (GDPR) for our international export buyers.
- B2B Industrial Scope: EcoMart Fabs is an industrial manufacturer. All inquiries and commercial agreements are executed exclusively on a Business-to-Business (B2B) wholesale basis between commercial entities.
- Zero Sub-Licensing or Brokerage: We are the direct physical manufacturer and primary data fiduciary. We do not operate affiliate advertising networks, ad brokers, or automated third-party remarketing schemes.
2. Information We Collect
We collect only the minimal, strictly necessary business and technical information required to quote, engineer, sample, manufacture, and clear international shipments of eco-friendly bags:
- Authorized Representative Details: Authorized buyer or sourcing manager full name, corporate job title, business email address, official direct telephone number, and verified WhatsApp contact.
- Corporate Entity Credentials: Registered business name, operating office address, factory delivery warehouse, Indian GSTIN, Import Export Code (IEC), European VAT / EORI numbers, or relevant national customs identifiers.
- Technical Specification Data: Customized bag silhouette measurements (height, width, gusset), fabric grammage preferences (GSM / oz duck canvas), handle trims, and projected wholesale volume.
- Proprietary Artwork Files: High-resolution vector logos, registered trademarks, typography files, Pantone Solid Coated references, and technical silkscreen or digital print layouts uploaded for custom branded packaging.
- Commercial Transaction Details: Formal proforma invoice records, bank wire remittance slips, Letter of Credit (LC) documentation, and shipping dispatch destination addresses.
3. Purpose & Lawful Basis of Processing
Information provided by clients is collected exclusively under the lawful basis of contractual fulfillment, legitimate commercial interest, and statutory export compliance:
- Cost Estimation & Quotations: Calculating transparent FOB, CIF, or DDP wholesale unit economics, currency conversions, and lead-time schedules.
- Pre-Production Counter-Sampling: Cutting physical patterns, testing handle drop ergonomics, and producing custom pre-production counter-samples in our sampling lab.
- Statutory Indian Customs & Tax Filings: Generating mandatory GST e-Way bills, Indian Shipping Bills, and customs manifests required by the Indian Directorate General of Foreign Trade (DGFT) and ICEGATE portals.
- International Logistics Tracking: Coordinating with certified shipping lines, port authorities (Syama Prasad Mookerjee Port, Kolkata), and freight forwarders for container booking and Bill of Lading (BL) issuance.
- Zero Data Monetization Guarantee: We never sell, lease, trade, or monetize client records, contact details, or purchase histories to third-party telemarketers, lead brokers, or ad networks under any circumstances.
4. Client Artwork, Brand Logos & Strict NDA Protection
We understand that corporate trademarks, vector brand crests, and seasonal packaging concepts represent proprietary intellectual property. We implement ironclad confidentiality standards:
- 100% Client Ownership: All artwork files, trademarks, registered logos, and custom silhouette blueprints provided by clients remain 100% the exclusive intellectual property of the respective client.
- Zero Unauthorized Reproduction: We never reproduce, market, display, or sell custom-branded client bags to third-party distributors, wholesalers, or domestic retail shops without express written authorization.
- Secure Screen & Die Archiving: Custom silkscreen frames, embroidery master programs, and embossing brass dies created for your production runs are cataloged in our secure tool room and used exclusively for your authorized reorders.
- Bilateral Non-Disclosure Agreements (NDA): We routinely execute formal mutual NDAs prior to receiving sensitive commercial tech packs, unreleased seasonal collections, or private label concepts.
5. Cookies & Digital Usage Policy
Our website (https://ecomartfabs.com/) operates with a lightweight, privacy-first architecture designed to protect visitor anonymity:
- Strictly Necessary Technical Cookies: Retain technical modal displays, prevent repetitive form submissions, and maintain sticky navigation responsiveness across desktop, tablet, and mobile devices.
- Aggregated Non-Identifiable Telemetry: We monitor server performance, page loading speeds, and broad geographic visit density to keep our hosting infrastructure robust and fast. This telemetry contains zero personally identifiable data.
- Zero Invasive Cross-Site Pixels: We do not deploy third-party retargeting pixels or cross-site tracking scripts that follow your personal browsing behavior across external websites.
6. Third-Party Disclosures & Export Customs Compliance
We disclose client information strictly on a confidential, need-to-know basis to accredited operational partners required to manufacture and deliver your cargo:
- Ocean & Air Freight Carriers: Global shipping lines (Maersk, MSC, Hapag-Lloyd) and international air couriers (FedEx, DHL) receive shipping manifests to execute cargo transit.
- Licensed Customs House Agents (CHA): Authorized customs brokers operating under Indian Customs regulations receive commercial proforma invoices and packing lists to execute port clearances.
- Accredited Testing Laboratories: When formal third-party certification is contracted by the buyer, sample swatches are submitted to accredited agencies (SGS, Intertek, IJIRA) for AZO-free and food-grade chemical validation.
- Legal & Regulatory Authorities: Information is disclosed only when strictly mandated by Indian statutory authorities under formal court order or foreign trade law.
7. International Banking & Secure Wire Transfers
All financial transactions are conducted through authorized international banking channels under the regulatory oversight of the Reserve Bank of India (RBI):
- Authorized Wire Protocols: Wholesale export payments are received exclusively via Bank Telegraphic Transfer (T/T), SWIFT international wire, or Irrevocable Letter of Credit (LC at sight) issued through recognized commercial banks.
- Zero Credit Card Storage: We do not store, process, or capture consumer debit or credit card numbers on our digital web servers.
- Formal Bank Invoicing: Invoices clearly state our authorized corporate bank account name, IFSC code, SWIFT BIC code, and authorized branch address in Kolkata.
8. Data Retention & Secure Storage Protocols
We maintain rigorous technical and organizational safeguards to ensure data integrity and prevent unauthorized access or disclosure:
- Cryptographic Encryption: All inquiries and communication files submitted through our portals are encrypted using 256-bit SSL/TLS encryption in transit.
- Restricted Internal Access: Production drawings, purchase orders, and client contact records are maintained on access-controlled offline ERP systems accessible only by designated production managers.
- Statutory Retention Period: Export transaction records, customs shipping bills, and GST tax invoices are retained for the statutory period mandated by the Indian Department of Revenue (typically 8 financial years).
- Non-Transactional Data Purging: Unconverted inquiry data or preliminary quote requests older than 24 months are routinely purged from our active CRM logs.
9. Client Privacy Rights (DPDP Act & GDPR)
Regardless of whether your commercial entity is based in India, Europe, the Americas, or Asia-Pacific, you maintain complete authority over your business data:
- Right to Review & Access: You may request a complete summary of all business contact records and active transaction files associated with your account.
- Right to Rectification: You may correct or update your registered corporate address, authorized contact person, tax ID, or banking information at any time.
- Right to Erasure (Right to Be Forgotten): Subject to mandatory statutory customs and tax retention rules, you may request the deletion of your contact records once orders are fulfilled.
- Right to Opt-Out: You may revoke consent for receiving seasonal jute harvest schedules or manufacturing availability alerts with a single message to our technical desk.
10. Grievance Officer, Jurisdiction & Compliance Contact
In compliance with the Digital Personal Data Protection (DPDP) Act 2023 of India, any privacy inquiries, grievance escalations, or data access requests should be directed to our designated officer:
- Manufacturing Entity: EcoMart Fabs & Fashion (Proprietary Manufacturing Unit of Manoj Kumar Jana)
- Designated Compliance Officer: Data Protection & Legal Governance Desk
- Factory & Registered Office: Ground Floor, Simadri Jana Building, Samabayapalli, Bally Ramchandrapur, Howrah, West Bengal - 711205, India
- Official Compliance Email: info@ecomartfabs.com
- Official WhatsApp Hotline: +91 8777869661
- Statutory Registration: GSTIN:
19ANEPJ8505C1Z6| MSME:UDYAM-WB-08-0089230 - Governing Jurisdiction: The competent commercial courts situated in Howrah / Kolkata, West Bengal, India hold exclusive jurisdiction over any data dispute resolution.